The CyberBITS Blog
Plain-English IT advice — for the people running the business .
Practical articles on IT, cybersecurity, Microsoft 365, 3CX, networking and AI. Written for SME owners and decision-makers — not for IT departments.
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Managed IT Support 16 May 2026What Should Be Included in a Managed IT Support Contract?
A good managed IT support contract should spell out response times, monitoring, patching, helpdesk access and who owns your documentation. Here's what good looks like — and the gaps to watch for before you sign.
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Cybersecurity 16 May 2026Cyber Essentials Explained: What It Is, What It Costs and Whether You Need It
Cyber Essentials is a UK government-backed certification covering five core security controls. Here's what it covers, how it differs from Cyber Essentials Plus, what it costs, and whether your business actually needs it.
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Managed IT Support 16 May 2026What Does Managed IT Support Cost for a Small Business?
Most UK small businesses pay between £30 and £90 per user per month for managed IT support. Here's what drives the price, what should be included, and why break-fix rarely works out cheaper.
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