Cybersecurity · South Staffordshire
Practical cybersecurity for SMEs.
Layered protection scaled to the way small and medium-sized businesses actually work — Cyber Essentials, managed EDR/MDR, phishing simulations and a real incident response plan. Built and run by a UK MSP based in Cannock.
About this service
What is cybersecurity for SMEs?
Cybersecurity at CyberBITS is a layered service that protects SMEs from the threats that actually hit small and medium-sized businesses — phishing, business email compromise, ransomware, account takeover and supply-chain attacks. From our Cannock base we cover Cyber Essentials and Cyber Essentials Plus readiness, managed endpoint detection and response (EDR / MDR), phishing simulations and security awareness training, risk and vulnerability assessments, and a tested incident response process for when something does happen. We work with businesses across South Staffordshire and the wider West Midlands — including Birmingham, Wolverhampton, Walsall, Lichfield and Stafford — sized to fit a 10-person practice or a 150-person operation.
What's included
Six layers, working together.
No single product stops every attack. Our cybersecurity service combines the controls, the monitoring, and the people processes that catch threats at multiple points — and contains them quickly when something gets through.
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Cyber Essentials & CE Plus
We assess your environment against the controls, fix the gaps, and walk you through the certification process. Renewal handled annually.
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Managed EDR / MDR
Endpoint detection and response monitored 24/7 by a SOC. Suspicious activity is investigated and contained before it spreads.
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Phishing simulations & training
Realistic, regular phishing tests plus short security awareness modules. We measure who clicks, who reports, and improvement over time.
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Risk & vulnerability assessments
Annual external + internal scanning, plus a plain-English report you can take to your board, your insurer or your auditor.
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MFA, identity & access
Strong multi-factor authentication enforced everywhere it matters. Conditional Access, password hygiene, privileged-access reviews.
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Incident response on call
A documented playbook and a number to ring at 2am. We contain, recover and run the post-incident review with you.
How it works
A repeatable approach to security.
Same shape for every client — sized to the business. Most engagements move from "review" to "fully monitored" in 30–60 days.
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Security review
A short workshop and a controls assessment. We look at people, process and technology — not just the tools.
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Prioritised plan
A short, ranked action list. Highest-risk gaps first — usually quick wins, not big projects.
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Roll out the layers
Implement controls, configure monitoring, train users. Phased so it doesn't disrupt the business.
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Monitor & rehearse
Continuous monitoring, quarterly reviews, and a tabletop incident exercise once a year so the plan actually works.
Frameworks we work to
Mapped to the standards that matter.
Whether it's a customer audit, a tender requirement, or a board-level assurance request, we'll line your controls up against the framework you're being measured against.
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Cyber Essentials & CE Plus
UK NCSC baseline — covers the five core technical controls every UK SME should have.
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ISO 27001
Aligned implementation of the international information-security standard, sized for SMEs.
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NIS / NIS2
Where applicable — supply-chain and operator-of-essential-services obligations.
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GDPR / UK DPA
Technical and organisational measures to back up your data-protection controls.
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PCI DSS basics
Sensible scoping and segmentation if your business takes card payments.
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Cyber insurance
Documented evidence that turns your renewal questionnaire into a copy-paste exercise.
Local to your business
Cybersecurity local to South Staffordshire and the West Midlands.
On-site assessments and audits handled directly by our Cannock team. See our location-specific pages for response times and references in your area.
Frequently asked
Cybersecurity — your questions answered.
Honest answers, including the bits other providers gloss over. Don't see your question? Get in touch.
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Do I really need cybersecurity if I'm a small business?
Yes — and statistically more than ever. SMEs are routinely targeted because attackers know smaller businesses often have weaker controls than enterprises but still hold valuable data, money and supplier access. The good news is that the basics (MFA, patching, endpoint protection, decent backups, employee training) cover most of the real-world risk and don't cost enterprise-scale money.
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What is Cyber Essentials and do I need it?
Cyber Essentials is a UK government-backed certification covering five core technical controls: firewalls, secure configuration, user access control, malware protection and patch management. It's a minimum baseline rather than a gold standard, and it's increasingly required to bid for public-sector work, win some private-sector contracts, and meet cyber insurance criteria. CyberBITS handles the assessment, the remediation and the certification process end-to-end.
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What's the difference between EDR and MDR?
EDR (Endpoint Detection and Response) is the technology — it watches each device for suspicious behaviour and blocks or isolates threats. MDR (Managed Detection and Response) wraps a 24/7 security operations centre around the EDR, so trained analysts triage alerts, investigate incidents and respond on your behalf. CyberBITS deploys EDR by default for managed clients, with MDR available where the risk profile or compliance environment justifies it.
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How do you train our employees?
Short, monthly security awareness modules combined with realistic phishing simulations. Modules are typically 5–10 minutes, completed in the browser. Simulations look like the real thing — fake invoice emails, supplier impersonations, document-share lures. We track who clicks, who reports, and how the team improves over time. The goal is fewer compromised accounts, not making people feel stupid.
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What happens if we get hit by ransomware or a breach?
Call our incident line. We follow a documented response playbook: contain the spread, preserve evidence, restore from clean backups, communicate with stakeholders, and run a post-incident review so it doesn't happen the same way twice. We work alongside your insurer and any external IR specialists they appoint — we're often the people who hand them a clean evidence trail when they arrive.
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Are you certified to work with our cyber insurance policy?
Most cyber insurance policies require evidence of basic controls — MFA, backups, EDR, security awareness training and (often) Cyber Essentials. We document the controls we've put in place so your renewal questionnaire becomes a copy-paste exercise, and we'll happily speak to your broker directly if they want a technical contact.
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Do you cover South Staffordshire and the West Midlands?
Yes. We're based in Cannock, Staffordshire, and our cybersecurity clients span South Staffordshire and the wider West Midlands — Birmingham, Wolverhampton, Walsall, Lichfield, Stafford and surrounding towns. Most of the work (monitoring, triage, response) is delivered remotely, with on-site engineers available across the region for hands-on work like CE Plus assessments.
Worried about your security?
Book a free security review.
A short workshop and an honest read of where you stand. We'll point out the controls you already have, the quick wins, and the things genuinely worth investing in. Or call 01543 548101.